Responsibilities and Duties 1) Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service 2) Contact businesses or private individuals by telephone in order to solicit sales for goods or services 3) Explain products or services and prices and answer questions from customers. 4) Obtain customer information such as name, address and payment method and enter orders into computers. 5) Record names, addresses, purchases and reactions of prospects contacted.